Tips


Passport – Your passport should be valid for 6 months AFTER you leave Mexico. A good advice is to scan your passport and photo ID, so in case you lose them you can access them easily.

Language – Most people speak “Job English” meaning the just speak basic English so avoid using uncommon words and speak slowly and clearly.

Transportation from/to the airport to your hotel – To get it, you must use authorized transportation lines. There are not local taxis at the airport.

The Public Bus Service in Cancun – The bus is a cheap and good way to travel around the hotel zone and downtown. Buses hours of operation are from 6:00 am until midnight.

Taxis – They do not have a taxi-meter, so that we recommend you to ask for the price before you get in.

To rent a car – Drivers can only rent a car if they have a credit card, are 25 years old or older and have a valid driver’s license.

When arriving to the hotel - If your room is not ready when you arrive you hotel, ask the staff to store your luggage and let you change into your swimsuit so that you can wait by the pool instead of the lobby.

Water – Tap water is good to shower and brush your teeth, but for drink we always recommend bottled water. The ice is safe in the drinks, as it is produced in ice factories using purified water. Cancun is hot and sunny, so drink a lot of water to keep your body hydrated.

Habanero – VERY spicy stuff… be careful :) There are more than 50 types of chili peppers in Mexico, they range from not spicy to VERY spicy.

Sunscreen – Use it everyday even if it’s cloudy to avoid painful sunburns. Use environmental sunscreen in national water parks to help the environment.

Money – US dollars and travel checks are accepted in most places. In Mexico generally only Visa, Mastercard and American Express are accepted. Discovery, Diners and other are not accepted. Always carry change! It’s mazing how many stores don’t have change and if so, it will be in Mexican pesos. Foreign coins are not accepted anywhere as method of payment. Neither the banks will take the coins for exchange.

Tips – Always check if you restaurant or bar bill includes tips if not it’s used to give the 10 to 15 % of your total bill. Bring along plenty of American one-dollar bills for tipping.

Shopping hours – Shopping Malls & stores open at around 10 or 11 am, and continue through the day until 8 or 10 pm.

Mosquitoes – Bring biodegradable insect repellent! It may be helpful, especially for kids.

When in the sea/beach – Be careful with the sea currents they can be rough even for experience swimmers.

Electricity - The electricity is 110 volts AC, as in the United States and Canada.

When leaving the hotel - Be sure that you don’t forget anything. Check under the bed. Standard hotel check-out times are 11 am, but please recheck with front desk. You are responsible for paying any late checkout fees.

When leaving Cancun – You must present the pink copy of your tourist card at your point of departure from Mexico, so be sure to don’t throw it away.